Presenter:  Scott Harris, CEO, SocialSurvey

Webinar: No More Box Checking – The Power of an Integrated CX Platform

Register Now!

Very few organizations see culture, brand, reputation, loyalty, engagement and behavior as one connected problem to solve.  Instead, they focus on the individual pieces and build a patchwork of “solutions” that check boxes, but fail to impact the bottom line.  The result: multiple, disconnected software applications and siloed data-at-rest.
 
Join customer experience (CX) expert and author Scott Harris in this webinar as he discusses why you need to think about CX differently – as an integrated solution that can span your entire business and deliver significant outcomes through behavioral change.  You’ll learn why one experience management platform is far more powerful than individual box-checking solutions and what to look for when choosing a CX partner.

Who Should Attend

Industry:  Any, but especially those in mortgage, insurance and real estate


Role:  executive, manager, marketing, sales, agent, broker

What You’ll Learn

  • Why solving problems one-at-a-time is a dead end

  • How Experience Management can revolutionize your entire business

  • The potential impact on your culture, brand and business outcomes

  • The importance of integration and automation

  • The three pillars of experience management – data, behavior and outcomes

Very few organizations see culture, brand, reputation, loyalty, engagement and behavior as one connected problem to solve.  Instead, they focus on the individual pieces and build a patchwork of “solutions” that check boxes, but fail to impact the bottom line.  The result: multiple, disconnected software applications and siloed data-at-rest.
 
Join customer experience (CX) expert and author Scott Harris in this webinar as he discusses why you need to think about CX differently – as an integrated solution that can span your entire business and deliver significant outcomes through behavioral change.  You’ll learn why one experience management platform is far more powerful than individual box-checking solutions and what to look for when choosing a CX partner.